FAQ
Welcome to our FAQ page!
Here, you'll find answers to the most common questions about our products, storage, and delivery.
If you need more help, don't hesitate to contact us.
Frequently asked questions
What type of South African products do you offer?
Our selection includes a full South African pantry: boerewors, biltong, dried wors, sausages, sauces, and spices.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How can I be sure the meat is of high quality?
Our meat is carefully selected and is 100% kosher.
What is the shelf life?
At Gaia’s Pantry, we recommend consuming our air-dried products, like biltong and drywors, within six months for optimal taste and freshness, when stored properly. As these products still retain a bit of moisture, it's important to keep them in a cool, dry place, away from direct sunlight and temperature fluctuations. Exposure to extreme conditions can cause condensation inside the package, potentially leading to mold. For best results, store your products in an airtight container to preserve their flavor and quality.
